
CFN People was founded in 2004 by Christian Feldbech Nissen and he is still the CEO of the company. Christian is dedicated to IT Service Management and IT Governance and he has more than twenty years of experience in these and related areas – from systems programming to management of larger IT Service Management organizations. Among others Christian has been the head of 150 employees in the IT Service Management unit at Post Danmark (Royal Danish Mail), and the IT Operations Manager of Danish Payment Systems A/S.
Christian is a widely used speaker at international conferences and seminars. He was the founder of itSMF Denmark and its first chairman. Today he is a member of the itSMF International Publications Executive Sub Committee (IPESC), the itSMF International Editorial Advisory Taskforce (EAT) as well as the board of the Danish Computer Society (DANSK IT).
Christian has contributed to the development of best practices in many ways. He was a member of the ITIL version 3 International Advisory Group (IAG), as well as mentor on the ITIL version 3 “Service Operation” book. He is now a member of the APMG ITIL version 3 Senior Exam Panel. And last but not least, he is the author of “Passing your ITIL Foundation Exam - The Official ITIL Foundation Study Aid” from TSO.
Christian is a lecturer at the IT University of Copenhagen teaching IT Service Management at the Master in IT Management. He is Fellow at the institute for Professional Recognition for IT Service Management (FSM), Fellow at the Institute of IT Service Management (FISM), IT Service Manager (ITIL V2 Manager), ITIL V3 Expert, accredited ITIL trainer (ISEB and Dansk IT), certified ISO/IEC 20000 consultant, CGEIT, CISM, TOGAF 9 Certified, COBIT Certified, accredited COBIT trainer, PRINCE2 Foundation, Datanom and Graduate Diploma in Business Administration (HD).
Please feel free to contact Christian directly:
E-mail cfn@cfnpeople.com or Telephone +45 40 19 41 45.